1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
- Personal Information: When you book a tour, create an account, or contact us, you may provide us with personal information, including but not limited to: name, email address, phone number, billing information, and travel preferences.
- Non-Personal Information: We may collect information about your device, browsing activity, and usage patterns, such as IP address, browser type, referring URLs, pages visited, and device information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your bookings and provide services (e.g., tour arrangements, reservations).
- To communicate with you, including sending booking confirmations and updates.
- To personalize your experience and recommend relevant travel options based on your preferences.
- To process payments and prevent fraud.
- To send promotional emails or newsletters (with your consent).
- To improve our website and services, including enhancing user experience.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your personal information with trusted third-party service providers who help us deliver services (e.g., payment processors, travel partners).
- Legal Compliance: We may disclose your information if required by law or in response to a legal request (e.g., subpoenas, court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small files that are stored on your device when you visit our website. They help us remember your preferences and track website usage. You can disable cookies in your browser settings, but doing so may affect your experience on our site.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request to update or correct any inaccurate information.
- Deletion: You may request to delete your personal information, subject to legal requirements.
- Opt-Out: You can opt-out of receiving promotional emails or newsletters at any time by clicking the unsubscribe link.
To exercise your rights, please contact us at your-email@example.com.
8. Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
